Providing Scientific Solutions for Healthcare Organizations to:

Our Mission

To help healthcare organizations and clinicians improve clinical outcomes and achieve financial success by reducing clinician burnout, improving emotional intelligence and leadership skills, and optimizing the patient experience.

Why We Are Unique

We provide innovative education, engaging and interactive workshops, research-based solutions, effective consulting, and a unique perspective incorporating a healthcare provider's experience with principles from industrial/organizational psychology.

Interactive Workshops for Healthcare Organizations

The factors that have the greatest impact on both clinical and financial outcomes for healthcare organizations are clinician burnout and patient experience. High clinician burnout leads to increased employee turnover rates causing organizations to lose money by having to find and train new staff. Poor patient experience results in fewer referrals and a lower census leading to lower revenue.

We at Psychology for the Body can help you improve clinical outcomes and revenue by training and coaching your leadership team and clinical staff on unique strategies to reduce clinician burnout, improve emotional intelligence and communication, and improve the patient experience.

Burnout Prevention Workshop

Preventing Burnout in Healthcare: For Administrators and Clinicians is a 2-hour workshop designed to teach both administrators and clinicians strategies to reduce burnout within an organization. There are 3 elements to the course. 1) Identifying the causes of healthcare worker burnout. 2) Recognizing the signs of healthcare worker burnout. 3) Applying solution as an administrator and provider to reduce burnout.

Emotional Intelligence and Leadership Workshop

The 2-hour interactive workshop titled Emotional Intelligence in Healthcare: Improve Your Leadership and Communication Skills is divided into 3 components. 1) Defining emotional intelligence and improving emotional intelligence through workshop activities. 2) Identifying successful leadership styles in healthcare. 3) Using the DISC Assessment to improve communication.

Patient Experience Workshop

The Science of Patient Experience is a 2-hour interactive workshop focused on teaching clinicians strategies to optimize the patient experience. The workshop is divided into 3 parts. 1) Conveying empathy, attentiveness, respect, and humility when interacting with patients. 2) Applying social psychology in patient visits to improve the patient experience. 3) Diffusing aggressive patients.

Below are the healthcare organizations we have partnered with in providing workshops and consulting:

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The 30-Day Patient Experience Training Program

The 30-Day Patient Experience Training Program offers PX professionals and healthcare providers psychology-based insights to optimize the patient experience. Each video in the 30-day program is 3 minutes long and designed to provide participants 1 patient experience lesson per day. It discusses the behaviors that are most successful and why they are most successful in creating a superior patient experience. Below is the first video in the 30-day video series.

The Patient Experience Design Certificate Program

Earn a new credential: Patient Experience Design Certified

PXDC

Earn a verified digital badge and a certificate from Psychology for the Body

The Patient Experience Design Certification is built on the 3 pillars of patient experience developed by Psychology for the Body;

Communication

Connection

Motivation

Flip each card below to learn the WHO, WHAT, WHERE, WHEN, and WHY of the PXDC Program.

Who

The Patient Experience Design Certificate Program is for clinicians that struggle or just want to improve their patient experience skills. It is also for organizations that want to improve certain clinicians' patient experience skills. It is also for PX professionals to gain a better understanding of psychology and the patient experience.

What

The Patient Experience Design Certificate Program is a 4-hour workshop with a 50-question multiple choice test. The 4 hour workshop discusses, personality assessments, behavioral economics, and motivational psychology to optimize the patient experience.

Where

The Patient Experience Certificate Program is conducted live virtually on Zoom. Each section of the program is interactive and requires participation from the attendees.

When

The Patient Experience Design Certificate Program generally takes place one Sunday a month. There is also an option to customize the dates and times for healthcare organizations.

Why

The Patient Experience Design Certificate Program is a fantastic way for clinicians to gain new tools to better engage with patients. It offers psychology focused insights to optimize the patient experience. Clinicians and organizations looking to increase revenue and improve patient outcomes should consider this program.

The program is broken into 4 1-hour sessions discussing the key drivers of a superior patient experience. It is designed for a maximum of 20 clinicians per cohort in order to provide individualized interaction with participants. The sessions are broken up as follows:

Session 1

Session 1 discusses personality types based on the DISC Assessment and patient communication preferences based on the DISC Assessment.

Session 2

Session 2 discusses social psychology and behavioral economics and how they can be utilized to better connect with patients.

Session 3

Session 3 focuses on classic motivational psychology and marketing psychology to get better buy in from patients to their plan of care.

Session 4

Session 4 is dedicated to teaching the skill of conveying empathy, respect, and attentiveness. Additionally, it speaks about diffusing aggressive patients.

Following the live course you will receive your new certificate, digital badge, and new credential. After the on-demand course, there will be a 50-question multiple choice test on the material covered in the workshop. After scoring a 75% or above, participants will receive a certificate, digital badge, and a new credential PXDC demonstrating their expertise in patient experience design.

5% percent of all proceeds from this workshop will be donated to Alzheimer’s Disease research charities.

The ROI on this program for clinicians, PX professionals, and organizations, is improved patient satisfaction, improved patient retention, improved clinical outcomes, and increased referrals. Individual clinicians interested in enrolling in the program should click on the button below to register.

Organizations that are interested in enrolling clinicians, should click on the button below to schedule a Zoom chat. We can customize the sessions to meet your organizational needs. We look forward to speaking with you.

Non-Traditional Continuing Education Courses for PTs/OTs

Approved online continuing education for physical therapists
Approved online continuing education for occupational therapists
Click the cards below for more information

Psychology for the Body provides innovative physical therapy continuing education courses and occupational therapy continuing education courses. Physical therapy training programs and occupational therapy training programs usually focus on developing clinical skills, but we at Psychology for the Body believe that non-clinical skills are equally as valuable to clinical skills in producing successful outcomes. Also, physical therapy certifications and occupational therapy certifications are typically clinical, but our certification in Patient Experience Design provides clinicians with an expertise in designing an optimal patient experience. Enjoy all of our opportunities for physical therapy classes online and occupational therapy classes online to improve your non-clinical skillset.

Click Here for More Information on Our Approved Online CEU Ethics Courses for PTs and OTs

Ari Ginsberg, PT, DPT, MSIOP
Founder and CEO
Doctor of Physical Therapy & Industrial/Organizational Psychologist

Ari Ginsberg is a Doctor of Physical Therapy and has a Master of Science degree in Industrial/Organizational Psychology. He founded Psychology for the Body on the principle that patient experience skills are not inborn but are teachable and learned skills. He then expanded CEU course offerings to address many other psychology focused topics. Ari is a passionate and dynamic educator and coach on a mission to empower his students and clients to think independently and out of the box. Psychology for the Body's workshops are unique in that clinicians are more receptive to the material, as Ari is a licensed healthcare professional. Ari also possesses a breadth of knowledge in psychology and the creativity to apply psychology concepts to the world of healthcare. He is a dynamic speaker that has impacted thousands of clinicians through his content and style of teaching.

Testimonials

Thank you, Ari Ginsberg, PT, DPT, MSIOP. This has been an excellent seminar for our Caregivers and has helped our staff and leadership have better conversations about burnout in healthcare. This will help us in our journey to provide support and create exceptional employee experiences as we deliver world class rehabilitation to patients in our care.

My leadership team and I participated in Ari's EQ and Leadership workshop and was extremely beneficial to myself and our managers. Ari was engaging, interactive (even virtually) and presented the information a relevant way to each person and relevant to our space within healthcare. Particularly nice job presenting on the pros and cons of each style, truly making each person not feel that one color was a negative or a positive. The feedback from my management team was overwhelmingly positive about the way in which the information was presented and how each felt they could relate. I would highly recommend Ari and any of his workshops for anyone looking to develop their own or a team's leadership abilities.

Great presentation as always, will definitely recommend to others!

FANTASTIC! Nice job Ari! Be well.

Ari did a fantastic job of making a topic that would on its face be uninviting become an interactive pleasure. It was difficult to not be interested and engaged and the time went quickly while meeting the requirements. Thanks!

This was awesome. I wish every one of my colleagues could see this. Thank you for the time and consideration you put into this. I hope you know you are making a huge difference in an area a lot of people tend to push under the rug.

Very interesting presentation with many pearls of wisdom for improving patient experience TOMORROW. Ari is an engaging and knowledgeable speaker.

The Presenter was excellent. Power point slides were great and everything was well presented in a clear and concise manner!!!

A very relevant offering for all settings of rehabilitation and exercise. Excellent tie in to relevant literature and research on Rehab., human motivation, behavior, and ultimately performance factors in HEP.

It was very informative and had several good points that I can apply to my job immediately. It also validated some of the methods that I use when treating patients.

I was not sure what to expect from a virtual ethics course, but it was one of the best I have taken, Ari is an excellent facilitator and brings up topics that spur comments and debate even in the virtual setting. Would absolutely recommend his courses and look forward to my next one

This was a great lecture. Really enjoyed it

FAQs

Q: Are your courses approved for continuing education credit?
A: Yes, all of the webinars are AOTA approved and approved by the NY Board of Physical Therapy. Many courses are approved by the NJ Board of PT and are approved Ohio physical therapy courses. Most courses are eligible for CEU credit in other states either because of either prior approval by a state board of PT or a chapter of the APTA.

Q: Are your courses just for physical and occupational therapists?
A: No, currently CEU approval is limited to physical and occupational therapists, but the information is relevant to all healthcare clinicians.

Q: Does your ethics course fulfill the NJ Board of PT ethics requirements, or the ethics requirements for physical therapists in other states?
A: Yes, if you are searching for ethics, physical therapists, NJ, you have come to the right place. Our ethics course fulfills the NJ Board of PT’s 2.5-hour requirement. Other state boards of PT including Utah and South Carolina also have ethics requirements which can be fulfilled through the ethics course.

Q: What makes your ethics course for physical therapists and occupational therapists unique?
A: The course takes an approach to ethical decision making based on moral psychology. It focuses on facilitating debate and promoting a methodology that recognizes a multitude of perspectives.

Q: Are your continuing education courses in-person or virtual?
A: All courses are offered through a virtual online platform. Live webinars count as live CEUs in NJ and all other states. Courses are offered in person and at discounted rates for large groups.

Q: Do you provide other services?
A: Yes, we offer consulting and coaching services to help individuals and organizations achieve their goals.

Q: What are organizational workshops?
A: These are CEU courses that include more extensive questions and answers. Additionally, organizations are offered discounts on coaching for employees.

Q: What is Patient Experience (PX) Design?
A: Patient Experience (PX) Design is a concept that was developed by Psychology for the Body based on User Experience (UX) and Customer Experience (CX) Design concepts. The idea of UX and CX design is to create a product and experience that fits the needs of a business’ customers. It is typically considered and implemented by non-healthcare companies. Patient Experience (PX) Design is the integration of applied psychology to patient care in order to optimize the patient experience.

Q: What is the PX Design Certificate Program?
A: The PX Design Certificate Program is a 4 session 1 hour per session program for individuals or small groups of healthcare clinicians. It teaches clinicians how to utilize applied psychology in patient care to optimize the patient experience.

Q: Who is the PX Design Program for?
A: Healthcare organizations that have clinicians who struggle with patient satisfaction scores would benefit by enrolling those clinicians in the PX Design Program. Additionally, clinicians that want to improve patient retention and patient referrals will also benefit from the PX Design Program.

Q: Is the PX Design Program approved for PT/OT CEUs?
A: Anyone who enrolls in the PX Design Program is entitled to Psychology for the Body’s full CEU library with accompanying CEU certificates.

Q: What is the cost of the PX Design Program?
A: The program costs $500 per clinician. Discounts are offered to healthcare organizations who want to enroll a group of clinicians in the PX Design Program.